Intermittent outage of websocket connections

Incident Report for AX Semantics

Resolved

Switching to the failover cache has mitigated the issue for now.

Posted Sep 07, 2018 - 09:29 CEST

Identified

We have too many open connections on our websocket database, due too some error that leads to accumulating open connections.

Posted Sep 07, 2018 - 09:25 CEST

Update

Live Update of our UI is affected: creation of new collections and editing ruleset needs manual reloads.

Posted Sep 07, 2018 - 09:14 CEST

Investigating

We have some trouble with websocket connections leading to partial unavailability of certain UI functions.

Posted Sep 07, 2018 - 09:09 CEST

This incident affected: NLG Cloud (NLG Cloud Cockpit).