All Systems Operational

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Status Dashboard: Current system status of our NLG Cloud infrastructure, known outages and scheduled maintenance events are announced here.

NLG Cloud Operational
90 days ago
100.0 % uptime
Today
NLG Cloud Cockpit ? Operational
Data API ? Operational
90 days ago
100.0 % uptime
Today
Text Engine ? Operational
90 days ago
100.0 % uptime
Today
NEXT (v3) ? Operational
90 days ago
100.0 % uptime
Today
axite ? Operational
Login Authentication API ? Operational
Direct API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
We will be undergoing a scheduled maintenance for v3 (NEXT) and v2.

During that time window, we will upgrade some databases, which will result in some of our services being down for a very short time frame each. These time frames are very short but will be distributed during that 2 hour window.

Impact:
* APIs can return 500-type Errors
* Content Generation will be delayed, but processed automatically as requested.
* Instant Generation will be returning 500 Errors or return the text outside of the real-time window.
Posted on Jan 15, 17:01 CET
Data Update Backlog
Fetching
Past Incidents
Jan 27, 2020

No incidents reported today.

Jan 26, 2020

No incidents reported.

Jan 25, 2020

No incidents reported.

Jan 24, 2020

No incidents reported.

Jan 23, 2020

No incidents reported.

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020
Completed - The scheduled maintenance has been completed.
Jan 15, 21:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 19:01 CET
Scheduled - We will be undergoing a scheduled maintenance for v2 on top of the v3 applications in the earlier window.

During that time window, we will upgrade some databases, which will result in some of our services being down for a very short time frame each. These time frames are very short but will be distributed during that 2 hour window.

Impact:
* APIs can return 500-type Errors
* Content Generation will be delayed, but processed automatically as requested.


All v2 Customers: since v2 is announced as deprecated (as announced in 2019), please make sure that you have scheduled your v3 migration with your Managed Service Provider or your Customer Success Agent.
Jan 28, 17:04 CET
Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.