Login / User management outage
Incident Report for AX Semantics
Resolved
This incident has been resolved.
Posted Apr 14, 2021 - 12:00 CEST
Monitoring
We have added some additional infrastructure and lower rate limiting on certain endpoints to mitigate this kind of load increases.
Posted Apr 13, 2021 - 16:20 CEST
Identified
We are looking at a high-load situtation, and are adding more worker at the moment.
Posted Apr 13, 2021 - 15:49 CEST
Update
We are investigating with users needing multiple logins and getting intermittent error messages.
Posted Apr 13, 2021 - 15:34 CEST
Investigating
We are currently investigating this issue.
Posted Apr 13, 2021 - 15:33 CEST
This incident affected: NLG Cloud (NLG Cloud Cockpit) and Direct API.