Data Access Outage

Incident Report for AX Semantics

Resolved

The outage has been resolved.

Posted Sep 09, 2021 - 09:44 CEST

Update

We are continuing to work on a fix for this issue.

Posted Sep 09, 2021 - 08:44 CEST

Identified

An operational fix has been implemented, and core services are restored. We are actively continuing our monitoring of the situation.

Posted Sep 09, 2021 - 08:43 CEST

Investigating

We are experiencing a major outage of our core data infrastructure, leading to non-availability of most user-facing services.

SLA'ed Direct API renderings & real-time production are not affected.

Posted Sep 08, 2021 - 21:32 CEST

This incident affected: NLG Cloud (NLG Cloud Cockpit, Data API, NEXT (v3)).